For Everyone
How an Agent can Add Products for a Vendor / Supplier on Matta
How an Agent can Add Products for a Vendor / Supplier on Matta Log in to your agent account - https://agents.matta.trade/login Click on “Products” on the side bar Click this dropdown to select the vendor you want to add a product for: Click the “Add ...
How an Agent Can Order for a Buyer on Matta
How an Agent Can Order for a Buyer on Matta Log in to your agent account - https://agents.matta.trade/login Click on “Cart” Since you don’t have items in cart, click the “Go to Markets” button Select the category of choice You can filter by producer ...
How an agent can create a Vendor / Supplier
How an agent can create a Vendor / Supplier Log in to your agent account on Matta - https://agents.matta.trade/login Click on Customers on the side bar. Click the Add customer button on the “Customers” page Click “Vendor” button and add the email ...
How an agent can create a buyer
How an agent can create a buyer Log in to your agent account on Matta - https://agents.matta.trade/login Click on Customers on the side bar. Click the Add customer button on the “Customers” page Click “Buyer” button and add the email address of the ...
How to Track Orders as a Supplier on Matta
How to Track Orders as a Supplier on Matta Log in to your supplier account on Matta. Go to My Orders in the dashboard. Select an order to view details and status updates. Track the order through each stage (payment confirmed, shipping, delivered).
How to Add a Product as a Supplier
How to Add a Product as a Supplier Log in to your supplier account on Matta. Navigate to Products and click on Add Product. Enter product details: product info, documents and properties. Upload product images. Indicate if the samples are available, ...
How to Request for a Credit Wallet on Matta
How to Request for a Credit Wallet on Matta: Log in to your Matta account. Navigate to the “Wallet” section in your account. Click the “My Account Button” Click “Wallet” Click “Request Credit” Complete the application form with your details. 3. ...
How to Request for Trade Finance on Matta
How to Request for Trade Finance on Matta Sign in to your Matta account. select "Finance" on the side bar on the left. Click "Request Financing" and fill in the required details, including order information financing amount, and the the other ...
How to Withdraw from Your Matta Wallet
How to Withdraw from Your Matta Wallet Go to the “Wallet” section. Click “Withdraw ” Input the amount you want to withdraw, bank name, and your account number. Click submit If you don't have a transaction pin earlier, you will be required to set your ...
How You Can Fund Your Matta Wallet
How You Can Fund Your Matta Wallet Navigate to the “Wallet” section in your account. Log in to your Matta account. Click the “My Account Button” Click “Wallet” 4. Fund Wallet 5. You can either fund wallet via monify or activate your wallet to ...
How to Create a Matta Wallet
How to Create a Matta Wallet Log in to your Matta account. Click the “My Account Button” Click “Wallet” You would see the page that contains all your wallet information. A wallet has been created for you. All you need to do is to fund the wallet. ...
How to Pay for Products on Matta
How to Pay for Products on Matta After you have proceeded to checkout your item and you have confirmed shipping address, click “confirm order” You can select mode of payment. (card, transfer, etc) Make payment Congratulations you have successfully ...
How to Track Orders as a Buyer
How to Track Orders as a Buyer Login to Matta and go to “My Account” Click “Account” . you would be directed to account settlings 3. Go to the “My Orders” section on your dashboard. 4. You can track your order progress here. View the current status ...
How to Request for a Call as a Buyer
How to Request for a Call as a Buyer Select an Item of choice that has a fixed price On the product details you should see an option to request a call Click the “Request a call” button. A supplier representative from Matta will contact you to discuss ...
How to Buy on Matta’s Marketplace
How to Buy on Matta’s Marketplace There are two approaches to buying on Matta’s Market place: As a new user that has not signed up As a user that has created a Matta Account As a new user that has not signed up Go to the Matta Website Search for ...
How to Sign Out from Your Matta Account
How to Sign Out from Your Matta Account Click “My Account” on the top-right corner of the page. Click “Sign Out” You would see a confirmation request to sign out. Click “Yes” You will be securely logged out of your account and redirected to the Matta ...
How to Change Language on Matta
How to Change Language on Matta Go to the matta website - https://matta.trade/ Navigate to the nav-bar at the top and click on the language section Scroll to Select the Language of your choice from the list of available options Once selected, the ...
How to Reset Your Password on Matta
How to Reset Your Password on Matta There are two ways to reset your password on Matta: When you are logged in When you are not logged in When you are logged in on https://matta.trade/ Go to “My Account” Click “Account” . you would be directed to ...
How to Sign Up as a Buyer on Matta
How to Sign Up as a Buyer on Matta Go to [Matta’s Web Application] - https://matta.trade/ Navigate to the [Matta Sign-Up Page] - .https://matta.trade/auth/register Select “Buyer Account” - https://matta.trade/auth/register Complete the registration ...